FAQ

WHAT IS BAMBOO FLOORING?

Bamboo Flooring is now recognized as one of the world’s finest hardwood flooring timbers (although it is a grass), a premium replacement for traditional timber floors made from the stalks of bamboo. Solid Bamboo flooring is an engineered product manufactured to exacting standards that utilizes state of the art manufacturing equipment to process the Bamboo into multi-layered, tongue & Groove or Strand Woven Boards.

WHY IS BAMBOO FLOORING ASSOCIATED WITH “ECO-FRIENDLY”?

Our Bamboo products allow you to have a quality timber alternative without damaging forests anywhere – we only prune living Bamboo, and harvest the same plant every six years. Because it is harvested grass that lives for 200 to 250 years, it continually regenerates itself and for this reason is a truly renewable, sustainable resource. Quality standards ensure the environment is protected during the manufacturing process. It is harvested under strict control, kiln dried, milled, fabricated and finished. No pesticides, herbicides or fertilizers are used in the growing process and no toxins or formaldehydes in manufacturing.

WHAT STYLE OF FLOOR FINISH (COATING) IS USED?

All our solid Bamboo-Flooring boards are protected against insects, rot and mildew. The surfaces are pre-finished with 5 water based coatings and two top coats of solvent free re-finishable scratch resistant aluminum oxide wear and UV protection in either a gloss or Satin finish.

IS IT POSSIBLE TO RE-FINISH BAMBOO FLOORING?

Yes, definitely! The flooring can typically be re-finished as you would for timber flooring.

CAN BAMBOO FLOORING BE INSTALLED OVER “IN-FLOOR HEATING”?

Yes. Because of its natural dimensional stability, Bamboo flooring is perfectly suited over “in floor” heating but only as a floating floor.

WHAT KIND OF MAINTENANCE IS NECESSARY FOR BAMBOO FLOORING?

Maintenance is simple: Vacuum or damp mop as needed to remove loose dirt or grit before it can scratch the surface. For hard to remove spots, use a citrus based solvent. Preventable maintenance goes a long way in assuring a long lasting beautiful floor, below are a few suggestions.

1.Use dirt trapping floor mats inside and outside entry doors.
2.Ensure flat pads are applied to the foot of all chair legs, tables and furniture
3.Make sure that high heels are in good repair as they do severe damage; if at all don’t wear them on the floor.
IS THE A GUARANTEE ON BAMBOO FLOORING?

There is a manufacture warranty to replace defective boards as a result of faulty material or manufacturing, excluding damage caused by negligence, water intrusion or improper maintenance.


Note: The color of hardwood is affected by natural light and your floor may change in colour slightly with age. As Bamboo is a natural product no two floors will be the same, nor is any sample shown an exact replica of what to expect, only an indication. Bamboo will vary in colour and grain between species, batches and mills, and variation between the colours and grains of boards should be expected.